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Fertilizer, Weed control
My husband and I were wondering if you provided service as far south as Mt Pleasant, IA? We currently have TruGreen and have not been happy with it for several years but there are no other options in our area. Would you be willing to give us a quote on fertilization and weed control to start and then add additional services in future?
We have seen lawns that you service in the Iowa City area and were very impressed.
I hope this finds you well after such a storm last week…..it seems never ending this year…..
We noticed a couple of tree branches that are broken and hanging in the trees. Did you want us to cut them out or do you have this work scheduled with another? If you would like us to get these please let me know and I will send someone over.
If you can and would that would be great!!!!
I was planning on contacting you to let you know how very pleased I, as well as my kids and the neighbors, are with your services. Chuck would be very pleased, as well, of your care of his ‘baby’. You definitely have not missed a beat!!!! I feel fortunate that we were able to connect.
Please keep up the good work. ‘FANTASTIC’!!!!!!
Thank you for saying that, it is so nice of you. We appreciate you and are proud to serve you. I will let Jeff know that he can proceed and it should be done the next time they are there to mow. It appears there is a designated “brush” pile across the street and we were planning on placing your branches there. If so, cost will be minimal and we will be happy to prevent a possible future “headache” to us or others, lol.
Revised – Estimate
I was working another estimate for seeding this morning and I realized that I made an error in your previous estimate. You may recall my confusion on our call, I had assumed that you had only recently installed the geothermal and I thought the area to be completely baron. Also, when boring and pumping occurs, the slurry used will often need to removed because it is not fertile. As I expected the area to be completely exposed soil, I planned to cover the whole area with netted straw. All of these these things would have caused additional material expense and considerable additional labor.
Given the current status, discounting my incorrect assumptions, the work can be much different there and we can still provide the same results. If we plan to simply prepare the soil as it lays, using core aerators to open up the soil so that it accepts seeds without disturbing it all and omitting the added expense of netted straw and the time to lay it out, I’ve reduced the cost significantly.
I appreciate that you have other expenses to deal with but i wanted to bring this to you with my apology. I’m sorry for an assumption that made the project more involved than it needed to be. In effort to save face, I would be happy to defer payments for 90 days if it helps to fit this into your plans. This may allow you to get the lawn fixed now, while we have a prime window of opportunity. Getting the seed in the soil soon will insure the best results by capitalizing on perfect timing for seeding. Having the seed in place for when the weather changes will be key to success measured in weeks over months. Please let me know if you have any questions and again, my apologies.
Oh my! Thank you for such kind words. It reassures my faith in humanity that someone besides a business owner can recognize and appreciate the difficulty of trying to offer service in such times….no power, no gas/fuel, stores closed, gridlock……What I’m not happy about is having to charge people who are already experiencing hardship. I try to factor in all things with invoicing and most times I short myself in the effort of fairness. Thank you so much Anita, your kindness and understanding is so much appreciated.